Borrowing UNCG Library Print Materials --
Community Borrowers, UNCG Retirees, Alumni, & Other Non-UNCG Patrons

Electronic Resource Access
Identifications Requirements
Who Can Register to Borrow
Loan Periods & Limits
Renewals
Questions

Electronic Resource Access

Access to the University Libraries' licensed electronic resources and databases is only available to NonUNCG patrons when using library-owned computers within Jackson Library and Harold Schiffman Music Library. For more information see our Database Access Policy.

Access to many online resources may be provided to NC residents by the State Library of North Carolina and other public libraries in NC via NC LIVE. North Carolina residents can sign up for a free NC LIVE 10-day pass to access electronic resources offered through this program. After 10 days, they will be directed to sign up for permanent access through a public library card.

Identification Requirements

• All applicants/borrowers must present valid photo ID at the time of registration/borrowing. Accepted forms include valid driver’s licenses, state ID cards, military IDs, passports, and IDs from schools at which the applicant is currently enrolled or employed.
• IDs presented with unrecognizable photos require additional photo ID.
• IDs are not transferrable.
• Public and private school students who do not have photo IDs must have a teacher, parent or guardian with photo ID present.
• Additional requirements for each type of borrower may be included below under Who Can Register to Borrow.

Who Can Borrow

• Retired UNCG Faculty and Staff Members

  Faculty and staff members who retired from state service while working at UNCG may continue to borrow and receive the same loan periods and renewals as current employees. No registration is required; just visit the library with photo ID in hand.

• For the borrower account types listed below

  All borrower account types listed below provide privileges for borrowing print materials from the Jackson and Harold Schiffman Music Libraries. They do not include off site access to electronic resources. Please see our Electronic Resource Access policy for more information. Other than the Community Borrower Program, they require no registration fee. Please review the account types for no fee solutions before considering the Community Borrower Program. We suggest also that you review the Loan Periods & Limits chart below to determine what the each type is eligible to borrow and for how long.

  To apply for a print borrowing account, fill out the online Patron Registration Form. Your request will be reviewed, and you will receive an email (from checkout@uncg.edu) with instructions and information. For the Community Borrower Program, fee payment, as described below, is also required.

• Alumni

  Alumni of UNCG may register via the Community Borrower Program ... see information below.

• Community Borrower Program

  Community members aged 18 or older may borrow upon payment of a $35 annual fee that supports the Libraries’ collections. To compensate for the time during the Jackson Library renovation when much of the physical circulating collection will be inaccessible, borrowing privileges for Community Borrowers who join or renew in 2024 will be extended through December 10, 2027. To obtain or renew a Community Borrower account follow these steps:
  • 1. Submit an online Patron Registration Form. Wait for a response from checkout@uncg.edu before proceeding to step 2.
  • 2. Come to the Check Out Desk in Jackson Library, show us a valid state or federally issued photo ID, make your payment with a Visa or Mastercard using our secure payment portal, then show us confirmation of payment. Your borrowing account will be created while you wait. Program participation begins on the day payment is made.
  For further information contact the Jackson Library Checkout Desk at checkout@uncg.edu or 336.334.5304.

• Family Members of Current UNCG Faculty and Staff

  Spouses, domestic partners and dependent children of current UNCG faculty and staff members may register. Reasonable proof of relationship must be provided. The employee should visit us with the family member or contact us to make arrangements prior to the family member visiting.

• Greensboro Public Library Referrals

  Patrons of the Greensboro Public Library in need of materials that are unavailable there may apply at the GPL main branch for a written letter of referral. Referrals are limited to 5 items and must include exact titles or subjects.

• Other Colleges and Universities

  Current students and employees with library accounts in good standing from institutions listed below may be eligible to borrow:

  Davidson County Community College – Before visiting current students should inquire at the home library about referral letters. Current faculty, staff and administrators are required to present proof of employment before registering.

  Guilford School of Theology – Current students, faculty and staff may register upon presentation of a valid Guilford School of Theology photo ID.

  OCLC Reciprocal Faculty Borrowing Program – Participants may register after presenting an OCLC program borrowing card obtained at their home library.

  Pfeiffer University – Current students, faculty and staff are required to present proof of enrollment/employment before registering.

  Randolph Community College – Current Spartan Passage students should tell us that they are in the program so that we can verify participation. Before visiting other current students should inquire at the home library about referral letters. Current faculty, staff and administrators are required to present proof of employment before registering.

  Rockingham Community College – Current Spartan Passage students should tell us that they are in the program so that we can verify participation. Before visiting other current students should inquire at the home library about referral letters. Current faculty, staff and administrators are required to present proof of employment before registering.

  Shaw University - High Point – Current students, faculty, and staff are required to present proof or enrollment/employment before registering.

  Triad Academic Library Association (TALA) Schools – Current students, faculty and staff of libraries participating in TALA are required to present proof of enrollment/employment before registering. See the TALA website for more information.

  University of Mount Olive – Current students, faculty, and staff and are required to present proof of enrollment/employment before registering.

  University of North Carolina System Schools Reciprocal Borrowing – Current students, faculty and staff from other University of North Carolina system schools are required to present proof of enrollment/employment before registering.

  Visiting Scholars engaged in study or research but not affiliated with an institution with which UNCG Libraries has a borrowing agreement may apply to the Head of Access Services for borrowing privileges.

• Private Schools

  Current employees and/or students at the following private schools should inquire with the library or media center at the school before visiting to find out how to register: American Hebrew Academy, Greensboro Montessori School, Music Academy of NC, New Garden Friends School, Oak Ridge Military Academy.

• Public Schools

  Guilford County School System Students and Employees; Guilford County Charter School Employees
  Current students in the Guilford County Schools System should inquire at their school Media Center before visiting about referral letters and the International Baccalaureate borrowing program. Current faculty, staff and administrators in the Guilford County Schools and Guilford County charter schools may register with proof of employment and may do so in the Michel Family Teaching Resources Center as well as at the Jackson Library Check Out Desk.
  Other Public School Systems, Charter Schools, and the Greensboro Chinese School
  Current public and charter school teachers and administrators in the following cities and counties as well as faculty of the Greensboro Chinese School may register with proof of employment and may do so in the Michel Family Teaching Resources Center as well as at the Jackson Library Check Out Desk: Alamance/Burlington Schools, Asheboro City Schools, Chatham County Schools, Davidson County Schools, Davie County Schools, Lexington City Schools, Mount Airy City Schools, Randolph County Schools, Rockingham County Schools, Stokes County Schools, Surry County Schools, Thomasville City Schools, Winston Salem/Forsyth County Schools, Yadkin County Schools.

Loan Periods & Limits

Renewals

• All borrowers may renew materials from the Stacks, Current Literature, Audiobook, Paperback, Audio Visual, and Young Adult/Graphic Novel collections up to 4 times. Renewals may be done online using My Library Account or in person with materials in hand at the service desk in the lending library. (View the Create a Password tutorial.)
• Materials already renewed 4 times must be brought to the service desk of the lending library to extend additional renewals. (Online renewals and renewals at service desks both count towards the number of times an item can be renewed online.)
• Renewing extends due dates from the date renewed, not the original date due.
• Online renewals are not possible when:
  • The borrowers account has expired. No renewal due date will extend past the account expiration date.
  • When the borrower owes library fines or fees.
  • When specific items have been requested by other borrowers.
  • Items have been billed for replacement. (Billed items will be listed under the Charges tab of online accounts and must be returned to the lending library to renew.) See Library Fines and Fees for more information.

Questions?

Please contact the Libraries if you have any questions or concerns. We will be glad to assist you.

• Email: checkout@uncg.edu
• Phone:
  Jackson Library - 336.334.5304, 336.334.5245 or 888.245.0180
  Harold Schiffman Music Library - 336.334.5771